What B2B sales can learn from B2C sales
Mar 26, 2024
Mar 26, 2024
Years ago, when I worked at Procter & Gamble, I was shocked that vendors paid tens of thousands of dollars for grocery store flyers. πΈ It was the same flyer across many cities and different buying personas.
But it paid out because of distribution. A lot like sending templated cold emails.
Nowadays we see retailers personalizing digital offers for specific buyers based on their buying data (AKA "individual level data").
So everybody can get a unique offer based on their purchase history, which is much higher converting than a standard flyer.
This is the same reason deeply personalized outbound messages perform much better than templated messages!
--> B2B sales often lags behind B2C sales in innovation.
Whatβs the reason in this case? Data. π
Outbound teams have been focused on company level data for personalization. Think: company size, geography, business model. What if we had person level data - just like the grocery stores?
How would that shift our focus from distribution (ie. sending volume) to sending high quality, thoughtful, non-spammy messages? π